Features

Build stronger customer community with eZee iFeedback

Customizable Surveys

Create your own survey with customized forms according to the specific requirements relating to the products and services offered by your establishment.

Comment Section

Comment section allows your customers to enter personal message or opinion about your product and service giving you a different viewpoint that may not be reflected on the feedback form.

Reports & Analytics

Multiple report types can be generated in the system for accurate analysis and better understanding your customer behavior.

Multilingual Feedback

The feedback forms can be generated in different languages allowing your customers to give feedback in their preferred language.

Instant Alert via Email & SMS

iFeedback will automatically send an Email and SMS to the concerned department when a customer gives a negative feedback.

Social Media Integration

eZee iFeedback is integrated with various social media outlets such as Facebook, Twitter, etc. allowing you to publish the results of the feedback form on your social network page.

Branding

Keep your hotel and restaurant branding strong with eZee iFeedback’s theme support that enables you to customize the total look and feel according to your own brand. Clients will only see your hotel and restaurants brand and create stronger brand loyalty.

Customizable Tabs

Customize tabs such as what is new, Popular, Activity, etc. and enable or disable them anytime.

Backup

Keep your information safe by making everyday information backup and restore the information easily.